If your personal system does not work with Turnitin, then you may want to either use a Penn State CLC Student lab machine, download a newer version of a browser (e.g. Supported Browsersįor best results, please use a Turnitin-recommended browser. Some minor interface issues may be found from this version of the documentation. Note: These instructions were written in September 2012. If so, you will need a Turnitin class ID and password from your instructor to enroll in the class and submit the assignment. Please try a different browser.Your instructor may ask you to submit your assignments into the Penn State Turnitin account. If you didn’t receive an error but your work is not uploading, it may be due to a browser issue. General ErrorsĮrror 9999 – Turnitin Assignment not linked with Grade Centre Please follow your school/department's instructions on who to contact. – Operating System (e.g Windows, MAC) Remember: If you're having issues submitting, you may wish to send your work to your programme administrator so they have a copy of it before the deadline. – Internet browser (e.g Chrome, Safari, Firefox, Microsoft Edge, Internet Explorer) – File type and size (e.g PDf, Word, Power Point) You should contact the IT Service Desk by emailing or calling the number 01. Submitting scanned / handwritten work to Turnitin → Get Help To resolve this, please add 20 words of text to your paper. In this case it’s likely that your paper is either scanned or has insufficient selectable text. You must submit more than 20 words of text. If you need further assistance, please contact TurnitinUK support. We weren’t able to process your submission.
My turnitin account pdf#
You can export in a way that your notes are visible, if that is part of the work you want your instructor to see.Ĭonvert PowerPoint presentation to PDF if Turnitin does not accept the submission → Images and Handwritten Work To resolve this, export your sideshow to a PDF. This error is common if you are submitting a PowerPoint Presentation with lots of styling. There seems to be spaces between each letter in your paper. The paper you are trying to submit is incorrectly formatted. Please try changing your font and submitting again. The paper you have submitted seems to have an unusual number of excessively long or short words. They are usually descriptive and easy to resolve, but you may encounter some you aren’t sure about. When submitting to a Turnitin Assignment you may encounter errors. If you are submitting your work just before the deadline and experience any technical issues (apart from the official system outage), please send your work to your Programme Admin team via email to avoid any late penalty.įor more information, please read following
Include the screenshot of the message you are receiving (if possible)Īvoid late submissions: Always leave plenty of time and try to submit your work well in advance.Internet browser (e.g Chrome, Safari, Firefox, Microsoft Edge, Internet Explorer).File type and size (e.g PDf, Word, Power Point).When reporting the issue, please provide following information: If you are unsure of the likely cause of the issue, please report the issue to IT Service Desk as soon as possible. If you don’t see an error, but your file taking long time to upload or not being uploaded, please check your internet connection (try wired internet connection), or try a different internet browser.
Turnitin does not allow students to resubmit work after the deadline has passed.
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